Privacy Policy

Effective Date: 2 October 2026

MATCHIQ (“MATCHIQ”, “we”, “us”, or “our”) operates the MATCHIQ football intelligence platform and the website at matchiqfootball.com.

This Privacy Policy explains how we collect, use, process, store, and protect information when you use our website, services, tools, integrations, APIs, or third-party connectors, including integrations with AI platforms where available.

By using MATCHIQ, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information.

Information you provide directly

This may include:

  • your name;
  • email address;
  • account or contact information;
  • messages, feedback, support requests, or enquiries;
  • information submitted through forms;
  • information you intentionally provide when using MATCHIQ services or integrations.

We do not require users to provide unnecessary sensitive personal information.

2. Information Collected Automatically

When you access MATCHIQ, certain technical information may be collected automatically, including:

  • IP address;
  • browser type;
  • device type;
  • operating system;
  • pages viewed;
  • referring pages;
  • access dates and times;
  • interaction and usage data;
  • cookies or similar technologies.

This information may be used to maintain security, understand service usage, improve performance, and diagnose technical issues.

3. AI Platform and Connector Data

MATCHIQ may provide integrations, connectors, APIs, or tools that allow third-party AI platforms or software services to access MATCHIQ functionality.

When a user requests such a platform to use MATCHIQ, we may receive information necessary to process that request.

This may include:

  • the user’s request or query;
  • relevant parameters;
  • authentication or account identifiers;
  • technical metadata;
  • information required to return the requested MATCHIQ intelligence or service result.

MATCHIQ will seek to process only the information reasonably necessary to perform the requested function.

We do not intend to use information received through third-party connectors to create unrelated advertising profiles.

Third-party platforms operate under their own privacy policies and terms.

4. How We Use Information

We may use information to:

  • provide and operate MATCHIQ services;
  • respond to requests and support enquiries;
  • deliver football intelligence and analysis;
  • process API or connector requests;
  • maintain and improve our products;
  • protect against fraud, abuse, security threats, or unauthorized access;
  • troubleshoot technical problems;
  • understand product performance;
  • comply with legal obligations;
  • enforce our Terms of Service.

We do not sell personal information to advertisers.

5. Football Intelligence Data

MATCHIQ primarily processes publicly available, licensed, user-submitted, or independently analysed football-related information.

This may include information concerning:

  • clubs;
  • teams;
  • players;
  • coaches;
  • competitions;
  • lineups;
  • injuries;
  • transfers;
  • tactical developments;
  • match events;
  • publicly reported football information.

MATCHIQ aims to distinguish verified information, analysis, uncertainty, and opinion where appropriate.

6. Cookies and Analytics

MATCHIQ may use cookies, analytics tools, or similar technologies to:

  • operate the website;
  • remember preferences;
  • measure traffic;
  • identify technical problems;
  • understand how users interact with our services.

Where required by applicable law, consent will be requested before using non-essential cookies.

Users may also control cookies through their browser settings.

7. Third-Party Services

MATCHIQ may rely on third-party service providers for functions such as:

  • website hosting;
  • analytics;
  • email services;
  • cloud infrastructure;
  • payments;
  • security;
  • content delivery;
  • APIs;
  • AI integrations.

These providers may process information only as necessary to provide their services and are subject to their own policies and contractual obligations.

MATCHIQ is not responsible for the independent privacy practices of third-party websites or platforms.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • provide our services;
  • maintain security;
  • fulfil legitimate operational needs;
  • comply with legal requirements;
  • resolve disputes;
  • enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Data Security

MATCHIQ uses reasonable administrative, technical, and organisational measures designed to protect information against:

  • unauthorized access;
  • loss;
  • misuse;
  • alteration;
  • disclosure;
  • destruction.

No internet-based service can guarantee absolute security.

10. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • request access;
  • request correction;
  • request deletion;
  • object to certain processing;
  • request restriction of processing;
  • withdraw consent where processing is based on consent;
  • request a copy of certain information.

To make a privacy request, contact:

hello@matchiqfootball.com

We may need to verify your identity before completing certain requests.

11. International Processing

MATCHIQ and its service providers may process information in countries other than the country where the user is located.

Where required, appropriate safeguards may be used for international data transfers.

12. Children

MATCHIQ is not designed to knowingly collect personal information from children where such collection is prohibited by applicable law.

Certain third-party integrations may impose their own minimum age requirements.

13. External Links

MATCHIQ content may contain links to external websites or services.

We are not responsible for the privacy practices, security, or content of those third parties.

14. Changes to This Policy

We may update this Privacy Policy when MATCHIQ services, legal requirements, or technical systems change.

The latest version will be published on this page with an updated effective date.

15. Contact

For questions about this Privacy Policy or the handling of personal information, contact:

MATCHIQ
Website: https://matchiqfootball.com
Email: hello@matchiqfootball.com